A London service company CEO is claiming he has a low Uber rating because of his sexuality. Svend Littauer, 45, said he has never been rude or behaved inappropriately, yet his rating is a 3.4 out of five stars.
“A driver told me anything under a rating of four was a bit scary,” Littauer said. “I’ve not been abusive at all so the only thing I can put it down to is the fact that we are a gay couple. It is the only explanation.”
Uber is a cab service that allows drivers to be rated by customers. The service was created in 2009 and uses an app to connect drivers to customers.
This isn’t the first time sexuality has been an issue with the cab service. Another gay couple in London, Corey Watts and Jordan Sloan said they were kicked out of an Uber cab for kissing on New Year’s Day.
An Über spokeswoman said Uber does not discriminate and takes all allegations “extremely seriously.”
“We do not tolerate discrimination in any shape or form and encourage anyone using our platform to directly report any inappropriate behavior,” she said. “As yet the rider has not brought any concerns to our attention so we would implore him to get in touch with us so we can further investigate.”